• Phone:
  • Country: United Arab Emirates
  • City: Fujairah
  • Location: Fujairah
  • Work Experience: 0-2 Year
  • Employment Type: Full Time
  • Listed By: Employer
  • Listed: July 28, 2022 11:17 am

Description

Hiring Tafaseel BPO
Role: Call Center Agents
Openings: 7
Work Location: Fujairah

Positions:
Contact Center Agent – Arabic and English speaker Emirati Dialect preferred
Job Description:
Answer incoming calls and respond to customer’s emails
Management and resolve customer complaints/queries
Identify and escalate issues to supervisors
Provide service information to customers
Research required information using available resources
Research, identify, and resolve customer complaints
Document all call information according to standard operating procedures
Follow up customer calls where necessary
Complete call logs and reports
Other duties as assigned

Requirements:
· Prior experience working as a Contact Center Executive.
· Good communication and interpersonal skills.
· Contact Center experience will be a plus (1-2 years)
· Mandatory Languages: Arabic and understanding of English
· Own visa/dependent visa will be a plus (as short-term but extendable)

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    Seller Details

    sara.srp

    Member Since October 2018
    • Phone:
    • Country: United Arab Emirates
    • City: Fujairah
    • Location: Fujairah
    • Expires: 161 days, 8 hours
    • Listed: July 28, 2022 11:17 am