- Phone: 0551108274
- Country: United Arab Emirates
- City: Dubai
- Location: Dubai
- Work Experience: 0-2 Year
- Employment Type: Full Time
- Career Level: Mid-Level
- Monthly Salary: 2000
- Listed By: Employer
- Listed: May 27, 2023 6:49 pm
Description
Responsibilities:
Manage Premium Support Contracts – Transferring data between systems and dispatching PDF files to end-users
Prepare a variety of reports to assist the customer support team in their operations
Attend team meetings, actively participate, and maintain precise meeting minutes
Contribute to knowledge management efforts, assist in maintaining and updating the internal knowledge base and documentation
Qualifications:
Fluent in English
Currently enrolled in or recently graduated from a related degree program (Information Technology, Computer Science, or related field)
Excellent verbal and written communication skills
Ability to work in a fast-paced, team-oriented environment
Strong problem-solving skills.
Skills:
Proficiency in MS Office Suite
Understanding of basic computer troubleshooting
Ability to manage multiple tasks and priorities
Personal Attributes:
Customer-focused and service-oriented
Proactive and willing to take initiative
High level of integrity, confidentiality, and accountability
Open to feedback and continuous learning.
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Back to ad details- Phone: 0551108274
- Country: United Arab Emirates
- City: Dubai
- Location: Dubai
- Expires: 56 days, 15 hours
- Listed: May 27, 2023 6:49 pm