- Phone:
- Company Name: The Home Team Technical Services LLC
- Country: United Arab Emirates
- City: Dubai
- Education Level: Bachelor Degree
- Work Experience: 2-4 Years
- Employment Type: Full Time
- Career Level: Entry Level
- Monthly Salary: 4000
- Listed By: Employer
- Listed: September 16, 2022 4:37 pm
Description
Join THE HOME TEAM a well-established premier home renovator / maintenance service provider in Dubai.
We are urgently looking for candidates for following position: Customer Service Coordinator(Night Shift) Timings: 8pm-8am
We want our new family member to be confident, cheerful, having right attitude with strong interpersonal skills.
Job Description:
o Attend to the enquiry and understand the customer’s requirement thoroughly
o If it is standard service requirement then quote standard menu prices to the customer
o If it isn’t a standard requirement then book the surveyor for survey and estimation
o Upon receipt of the survey report prepare quote and submit to customer
o After submission of prices and quotes remain in close follow-up with the customer to convert the enquiry to an order
o Upon order confirmation collect advance payment
o On receipt of advance payment arrange required materials through procurement department and schedule technicians for the job and ensure that the job is completed to customer’s satisfaction.
o Collect the final payment.
o Obtain customer feedback
· Maintain relationships with existing clients by providing support, information, and guidance.
· Coordinating with all outsource Vendors (Especially Pest Control, Duct Cleaning, General Cleaning Services, Glass Aluminum Vendor, Sanitization & Disinfection)
· Coordinate with Accounts department for Invoices that needs to be shared with Customers, follow up on Pending payments from Clients.
· Responsible for achieving monthly sales revenue targets.
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thehometeam
Member Since September 2022
- Phone:
- Country: United Arab Emirates
- City: Dubai
- Location:
- Expires: 35 days
- Listed: September 16, 2022 4:37 pm
