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Home » Latest Listings » Jobs in Dubai, UAE » Job Openings » Training & HR » Customer Service Coordinator(Night Shift)

Customer Service Coordinator(Night Shift)

Phone:
Company Name: The Home Team Technical Services LLC
Country: United Arab Emirates
City: Dubai
Education Level: Bachelor Degree
Work Experience: 2-4 Years
Employment Type: Full Time
Career Level: Entry Level
Monthly Salary: 4000
Listed By: Employer
Listed: September 16, 2022 4:37 pm

Description

Join THE HOME TEAM a well-established premier home renovator / maintenance service provider in Dubai.

We are urgently looking for candidates for following position: Customer Service Coordinator(Night Shift) Timings: 8pm-8am

We want our new family member to be confident, cheerful, having right attitude with strong interpersonal skills.

Job Description:

o Attend to the enquiry and understand the customer’s requirement thoroughly

o If it is standard service requirement then quote standard menu prices to the customer

o If it isn’t a standard requirement then book the surveyor for survey and estimation

o Upon receipt of the survey report prepare quote and submit to customer

o After submission of prices and quotes remain in close follow-up with the customer to convert the enquiry to an order

o Upon order confirmation collect advance payment

o On receipt of advance payment arrange required materials through procurement department and schedule technicians for the job and ensure that the job is completed to customer’s satisfaction.

o Collect the final payment.

o Obtain customer feedback

· Maintain relationships with existing clients by providing support, information, and guidance.

· Coordinating with all outsource Vendors (Especially Pest Control, Duct Cleaning, General Cleaning Services, Glass Aluminum Vendor, Sanitization & Disinfection)

· Coordinate with Accounts department for Invoices that needs to be shared with Customers, follow up on Pending payments from Clients.

· Responsible for achieving monthly sales revenue targets.

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thehometeam

Member Since September 2022

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Phone:
Country: United Arab Emirates
City: Dubai
Location:
Expires: 167 days, 19 hours
Listed: September 16, 2022 4:37 pm

Customer Service Coordinator(Night Shift)

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