• Phone:
  • Country: United Arab Emirates
  • City: Dubai
  • Location: Dubai
  • Work Experience: 0-2 Year
  • Employment Type: Full Time
  • Monthly Salary: 5000
  • Listed By: Employer
  • Listed: September 29, 2022 10:56 am

Description

Title : Customer Service Executive
Salary : AED 5000/- to AED 6000/-
Industry : BPO
Location : Dubai, UAE
Gender : Male / Female
Nationality : UKRAINIAN

ROLS & RESPONSIBILITY
1. Taking inbound calls and responding to customer inquiries and complaints.
2. Researching required information using available resources.
3. Handling and resolving customer complaints regarding customer service problems.
4. Providing customers with the organization’s service information.
5. Processing forms, orders, and applications requested by the customers.
6. Identifying & escalating priority issues and reporting to the high-level management.
7. Following up complicated customer calls when required.
8. Completing call notes and call reports as necessary and updating them into system.
9. Excellent communication in Ukraine & English language including verbal and written.
10. Able to react effectively and calmly to customers at times of emergencies.
11. Able to maintain customer confidentiality.

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    Seller Details

    sara.srp

    Member Since October 2018
    • Phone:
    • Country: United Arab Emirates
    • City: Dubai
    • Location: Dubai
    • Expires: 112 days, 8 hours
    • Listed: September 29, 2022 10:56 am

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