• Phone:
  • Country: United Arab Emirates
  • City: Abu Dhabi
  • Location: Abu Dhabi
  • Work Experience: 5-7 Years
  • Employment Type: Full Time
  • Listed By: Employer
  • Listed: June 20, 2022 10:07 am

Description

Hiring for a Desktop Support Engineer to provide technical assistance to clients. You will help install, upgrade and troubleshoot hardware and software systems.

Location: Abu Dhabi
Third Party Single Visa / 2 Years Contract / Medical
Salary: 8K
Experience 3-6 years

Responsibilities
· Address user tickets regarding hardware, software and networking
· Walk customers through installing applications and computer peripherals
· Ask targeted questions to diagnose problems
· Guide users with simple, step-by-step instructions
· Conduct remote troubleshooting
· Test alternative pathways until you resolve an issue
· Customize desktop applications to meet user needs
· Record technical issues and solutions in logs
· Direct unresolved issues to the next level of support personnel
· Follow up with clients to ensure their systems are functional
· Report customer feedback and potential product requests
· Help create technical documentation and manuals.

Related Categories

Employer , Engineering, Job Seekers ,

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    Seller Details

    sara.srp

    Member Since October 2018
    • Phone:
    • Country: United Arab Emirates
    • City: Abu Dhabi
    • Location: Abu Dhabi
    • Expires: 125 days, 17 hours
    • Listed: June 20, 2022 10:07 am