• Phone:
  • Company Name: Melodica Music & Dance Institute - Dubai
  • City: Dubai
  • Work Experience: 2-4 Years
  • Employment Type: Full Time
  • Listed By: Employer
  • Expires: 40 days, 9 hours
  • Listed: January 9, 2020 5:39 pm


WALK IN Interview (For Female FILIPINO ONLY) on Sunday, January 12, 2019 9:30AM – 1:00PM at 15th floor Room 1506, Mazaya Business Avenue Building AA1, JLT, Dubai UAE

About the Company

Melodica Music and Dance Institute is Dubai’s top rated training centre. We specialise in teaching music and dance classes to children, adults, teachers and professionals. We are proud to deliver high quality music and dance classes with our top music and dance instructors from many different nationalities around the world including Germany, Cuba, UK, US, Russia, Turkey, Bulgaria, Poland, Serbia, Belarus, Ukraine, South Africa, Armenia and many more. Being a leading institute for music and dance classes in Dubai, we are registered with major exam boards ABRSM, Trinity and RAD Ballet.

For further information, please have a look at our website: www.melodica.ae

Role Summary

We are currently seeking experienced and energetic Front Desk Officers to join our growing operations. The successful candidate will:

· Ensure a smooth running of the daily operation of the branch

· Place, receive and route a high volume of local or international calls and direct calls and respond to inquiries

· Establish and maintain a good relationship with the customers

· Manage all types of inquiries within your capacity

· Update the internal/external contact lists on regular basis

· Promote the company packages and services

· Meet monthly sales targets by promoting sales and assisting customers with queries relating to the sale of items

· Greet and assist visitors and screen to control interruptions

· Welcome candidates cheerfully and inform concerned staff

· Announce the arrival of visitors/clients and schedule of students accordingly

· Provide back-up data as needed

· Arrange amenities as needed

· Arrange “callbacks” to protect boss’s time

· Provide back-up materials for callbacks

· Arrange the rooms for the teachers and students

· With relevant experience in “Sales” and able to meet “sales target”

· Suggests and contributes in policy & procedure making for the improvement of the Customer Service Department.

· Support in the development of the existing system to ensure upmost customer satisfaction.

Candidate Requirements

· Minimum High School Diploma

· Minimum two (2) years of relevant experience in sales and/or a customer service environment

· Relevant experience in a sales environment and strong client service orientation preferred

· Proficient in English – verbal and written

· Strong interpersonal and communication skills and ability to work effectively in a diverse community

· Willing to work in shifts

· Strong IT systems knowledge – MS Word, MS Excel, MS Outlook, MS PowerPoint

· Maintains professional and pleasing body language

*Please bring your updated CV.

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    • Phone:
    • Country:
    • City: Dubai
    • Location:
    • Expires: 40 days, 9 hours
    • Listed: January 9, 2020 5:39 pm