• Phone:
  • Country: United Arab Emirates
  • City: Dubai
  • Location: Dubai
  • Work Experience: 0-2 Year
  • Employment Type: Full Time
  • Monthly Salary: 5500
  • Listed By: Employer
  • Listed: May 21, 2022 5:27 pm

Description

Hiring IT Service Desk Agents For Dubai , UAE

Salary is AED 5500/ month.
Should be locally present in UAE
Serve as the first point of contact for customers seeking technical assistance over the phone or email
Perform remote troubleshooting through diagnostic techniques and pertinent questions
Determine the best solution based on the issue and details provided by customers
Strong IT technical troubleshooting skills and communication skills.
Knowledge with BMC or ITIL ticketing tool
Follow the standard IT Help Desk operating procedures; accurately log all IT Help Desk call and their progress details.

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Employer , Computing & IT, Job Seekers ,

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    Seller Details

    cns-me

    Member Since May 2022
    • Phone:
    • Country: United Arab Emirates
    • City: Dubai
    • Location: Dubai
    • Expires: 141 days, 17 hours
    • Listed: May 21, 2022 5:27 pm