• Phone:
  • Country: United Arab Emirates
  • City: Dubai
  • Location: Dubai
  • Work Experience: 0-2 Year
  • Employment Type: Full Time
  • Listed By: Employer
  • Listed: August 10, 2022 10:37 am

Description

Hiring

Job Role : L1 Support/Site Engineer

Job Description:
Site/Desktop support Engineer is Considered Single point of contact & First Layer of support for business users (HW & Application) assigned to certain division / sites, where request should be fulfilled as per agreed SLA.
Responsible on Assigned Division IT Assets
Ensure incident & Service request have comprehensive information
Ensure All Activity are recorded in Service Desk (Worklog in Task)
Installation, Configuration & Upgradation of operating systems and software
Installation, Maintenance & Troubleshooting of PC, Laptops, Tabs along with peripheral devices
Assist installing Network Equipment on new Site
Maintain & Secure Network Cabinet
Collect Initial Requirements properly and coordinate with all IT Staff Related to request and update user accordingly
Site Engineer are subject to move between sites frequently where Site Engineer have to use his own Transportation methods and Sites/Request Assignment is changeable based on Management Decision

Minimum Requirement:
• Graduate of Computer Engineering
• Minimum 2 years of relevant experience
• Good Communication skills
• Should own a driving license
• Good Computer skills (Troubleshooting, Data backup)
• Good Knowledge of office 365 products

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    Seller Details

    sara.srp

    Member Since October 2018
    • Phone:
    • Country: United Arab Emirates
    • City: Dubai
    • Location: Dubai
    • Expires: 128 days, 4 hours
    • Listed: August 10, 2022 10:37 am

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