• Phone:
  • Country: United Arab Emirates
  • City: Abu Dhabi
  • Location: Abu Dhabi
  • Work Experience: 0-2 Year
  • Employment Type: Full Time
  • Monthly Salary: 10400
  • Listed By: Employer
  • Listed: June 11, 2022 10:01 am

Description

Urgent Requirement
Job Title: Service Desk Agents – Arabic
Location: Abu Dhabi
Salary Range: 10400 AED / Month
Contract Duration: 1 year – Extendable

Service Desk Analyst
• Bachelor’s degree in computer sciences or related fields
• 2–3 years’ work experience in service desk/customer services
• Experience in IT Service Management and ITIL framework/processes
• Experience in handling and managing SLAs
• Aware about ITIL Foundation.
• Experience in using CRM/ITSM/ticketing tools
• Excellent communication skills
• Knowledge on Internet surfing, search engines, etc.
• Appropriate typing speed: (English ~25 wpm)
• Enthusiasm about Abu Dhabi, knowledge of Emirate growth plans, ongoing events, and general Government services will be helpful.
• Network Administration experience (Monitoring, Implementation, Troubleshooting…etc.)
• Application support knowledge and experience(SQL,DB) .
• System Administration experience (Access management, DNS, email…etc.).

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    Seller Details

    alpha rubber

    Member Since December 2021
    • Phone:
    • Country: United Arab Emirates
    • City: Abu Dhabi
    • Location: Abu Dhabi
    • Expires: 65 days, 6 hours
    • Listed: June 11, 2022 10:01 am

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